Welcome to Kirik Kriya. This Privacy Policy ("Policy") explains how the Kirik Kriya platform collects, uses, and protects your personal information. We believe your privacy is a fundamental right — which is why we maintain full transparency in everything we do. By using our website or app, you agree to this Privacy Policy.
Our Commitment: Kirik Kriya never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.
1 Introduction & Scope
This Privacy Policy applies to all Kirik Kriya services — including the website, mobile app, live chat, email, and other communication channels. It has been crafted with Bangladeshi users in mind.
What this policy covers:
- What types of information we collect.
- Why and how that information is used.
- Who your information may be shared with.
- What rights you have over your personal data.
- How we keep your information secure.
If you have any questions after reading this policy, please reach out to our support team.
2 What Information We Collect
Kirik Kriya may collect information from you in several ways. Below is a breakdown across three main categories:
Information you provide directly
- At registration: full name, mobile number, email, date of birth, and address.
- For KYC verification: national ID or passport details and photo.
- At payment: your bKash, Nagad, or Rocket number (full card numbers are never stored).
- Information provided when contacting support.
Automatically Collected Information
- IP address and device identifiers (device ID, model).
- Browser type and operating system.
- Your activity on the platform — pages visited, clicks, and session duration.
- Betting and gaming history.
- Login time and location (approximate).
Information Received from Third Parties
- Transaction confirmation from the payment gateway.
- KYC results from identity verification services.
- Risk assessment data from fraud prevention systems.
| Type of data |
Purpose |
Mandatory? |
| Name & mobile number |
Account Creation & Verification |
Yes |
| National ID Card |
KYC & Age Verification |
Yes, for withdrawals |
| Payment Number |
Deposit & Withdrawal Process |
Yes |
| IP & Device Information |
Security & Fraud Prevention |
Automatic |
| Gaming History |
Service improvement & responsible gaming |
Automatic |
3 How Your Information Is Used
Kirik Kriya uses your information only for legitimate purposes. We never sell your personal data or use it without authorization under any circumstances.
Service delivery
- Account creation, management, and verification.
- Deposit and withdrawal processing.
- Managing bonuses and promotions.
- Customer support and complaint resolution.
Security & Quality Control
- Detection of fraud, money laundering, and illegal activity.
- To prevent the creation of multiple accounts.
- Prevention of unauthorized account access.
Service Improvement
- Testing and improving platform functionality.
- Analyzing user experience.
- Plans for launching new games and features.
Contact
- Sending important notices and updates.
- To inform you about bonuses and offers (you can opt out at any time).
- Sending security alerts.
Marketing Communications: If you'd prefer not to receive our promotional emails or messages, you can opt out at any time from your account settings or by contacting us at support@kirikkriya.com.
4 Who Your Information Is Shared With
Kirik Kriya never sells your personal data to third parties. However, certain information may be shared with trusted partners where necessary to operate our services.
Who we may share your information with
- Payment Processor: To verify transactions made via bKash, Nagad, and Rocket.
- KYC Service Providers: To verify your identity and age.
- Game Providers: Only the minimum data required to run casino or sports games.
- Fraud Prevention Service: To detect and identify illegal activity.
- Legal Authorities: When required by law or court order.
All partners operate under strict confidentiality agreements and are prohibited from using your data for any other purpose.
5 Cookies & Tracking Technologies
Kirik Kriya uses cookies and similar tracking technologies on its website and app. These help improve your experience and keep the platform running smoothly.
Types of Cookies
- Essential Cookies: Login sessions and security tokens — the site cannot function without these.
- Performance cookies: Monitors site speed and errors.
- Functional cookies: Remembers your preferences and language settings.
- Analytics Cookies: To understand which pages are used most.
You can disable non-essential cookies through your browser settings, though some features may become limited as a result.
6 How Long Your Data Is Retained
Kirik Kriya does not retain your data longer than necessary. Specific retention periods are defined for each type of information:
- Account information: Up to 5 years after account closure (as required by law).
- Transaction Records: 5 years (in accordance with financial regulations).
- KYC documents: Up to 5 years, as required by regulatory authorities.
- Gaming Logs: 1 year.
- Support Conversations: 2 years.
- Marketing Consent: Until you withdraw consent.
Once the retention period ends, data is securely deleted or anonymized.
7 Your Data Rights
Kirik Kriya respects your privacy rights. You have the following rights and may exercise them at any time:
8 Security Measures
Kirik Kriya uses industry-leading security measures to keep your information safe.
- SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
- Firewall & DDoS protection: At the server level.
- Regular security audits: By third-party experts.
- Restricted Access: Only authorized personnel can access the data they need.
- Encrypted Database: Stored data is encrypted as well.
Your role matters too: Use a strong password, never share it with anyone, and report any suspicious activity immediately to support@kirikkriya.com.
9 Protection of Minors' Data
Kirik Kriya is an adults-only gaming platform. Anyone under the age of 18 is strictly prohibited from creating an account or using our services. We do not knowingly collect data from minors.
If a minor registers by mistake, their account is immediately closed and all associated data is deleted. If a parent or guardian believes their child's information is held by us, please contact support@kirikkriya.com without delay.
10 Privacy Policy Updates
Kirik Kriya may update this Privacy Policy from time to time. When changes are made:
- A notice will be posted on the website.
- You will be notified at your registered email address.
- The "Last Updated" date at the top of the page will be revised.
For significant changes, at least 7 days' notice will be given before the changes take effect. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.
11 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@kirikkriya.com
Live Chat: Available 24/7 on the website or app.
Response time: Usually within 24 hours.
